Its easy to “tar with the same brush” isn’t it? So what makes us so different from our competitors?
We don’t like blowing our trumpet … we don’t... really!!! We’ve found plenty of scope in our industry to improve how surveys are delivered and the value they bring. Surveys that help businesses like yours rather than just providing lots of data and confusing you. We see we’re different in a number of crucial aspects.
Speed... we’ve invested a great deal of time and resource into our technical capabilities. Our reporting and structuring of data allow us to turn surveys around quickly and accurately. That speed in our process gives you enhanced value so you can work on the results much quicker. One client called us "uber quick!"
Results... our approach is to obtain the results, highlight the issues and do something about them. Share, communicate, analyse and take action. This saves you time trying to interpret what the data says and get cracking deriving benefit from what we've found out for you.
Trends... we believe passionately that to get the most from surveys, you must deliver them regularly. Not just a mere one off exercise for staff and client feedback.
Design... our survey designs go way and beyond what other solutions can achieve. Not just a logo in a top corner. We sweep our clients brands through our surveys and achieve higher response rates without tarnishing their reputations. If a survey looks cheap, what does it say about that business?
Simple really. So why don't others share our approach? Or are we being just too radical to use common sense and make it all so much easier?