We keep our survey services as simple as we can, and to keep things clear we break our services into three distinctive areas.
You want to find out what your clients or customers think about something. Service, speed, value for money. It could be a recurring annual customer satisfaction survey, a process that is triggered at the end of a sale or transaction or anything in between. The upshot is we'll help you find out what you're good at, what you're bad at and share with you what you need to do to improve. Helping you maximise client retention, optimise marketing spend and help generate potential new leads and referrals.
This area covers all of our staff facing surveys and feedback solutions for anything you wish to ask your employees. We can provide one-off, monthly, quarterly or annual employee opinion surveys. All designed to obtain the best response rates and the most honest feedback for your business. We'll help you understand how your people feel about their working environment, opportunities in their career, how you communicate with them, how you reward them, how they are managed and many other aspects.
Market research surveys
Finally, markets, which covers all of our research and feedback conducted with unknown external audiences. We can run opinion polls about key industry issues. Scope research for a new business division, service offering or product. Or we can run regular polls and barometers that allow you to increase your brand awareness or generate headlines and communications for PR. Indeed, our online market research is one of our fastest growing services and is proving invaluable for a number of Clarity clients.
Our research and online surveys assist in making the best business decisions based on true, accurate, timely information.
You can learn more about the specifics of all of our survey services and your business sector by following the relevant links from this page. Or you can click on the contact us page, or pick up the phone and talk to us about how we can specfically help you.