Trend based feedback Vs One-off feedback

Which is better? To conduct a one off exercise to understand what people think? Or would there be greater value to know what they think all the time?

How often do you have management accounts prepared? Or how often do you check your bank statements and cash flow position?

Once a month? Daily? They are common respective answers to the questions.

So why is it that the actual drivers of profit and cash in the bank aren't canvassed almost near enough if at all? The drivers we mean are your people or staff as you may call them, your customers and clients and the market which has your prospective audience in it.

Think about it. You undertake an employee opinion survey in March. You introduce a change to working practices or pay in April. The grapevine kicks in. You analyse results of the feedback from March and everything looks great. It's now July. You don't report the results further than the management who all think the changes are wonderful. Your people are in revolt. They start to leave. You don't know why. You recruit to cover those that have left. In all you spend thousands on recruitment fees. Not to mention the cost of training and the learning curve the new employees experience.

Now instead of that scenario imagine a monthly trend based approach. Would you have the same situation?

We're breaking the mould by encouraging businesses to adopt a dynamic approach like this. We believe that the return on investment of a monthly or quarterly approach shatters that of a one-off exercise. Talk to us about the difference we can deliver.